📄 Terms of Service

Effective Date: June 1, 2025

Welcome to HD Crochet! These Terms of Service govern your use of our website, services, and products. By accessing or purchasing from our site, you agree to be bound by these terms. Please read them carefully.

1. Overview

This website is operated by HD Crochet. Throughout the site, the terms “we,” “us,” and “our” refer to HD Crochet. We offer this website and our products to you, the user, conditioned on your acceptance of all terms, conditions, policies, and notices stated here.

2. Eligibility

To use our site or make a purchase, you must be at least the age of majority in your province or territory of residence.

3. Products & Orders

All of our items are handmade and made-to-order. We reserve the right to limit the sales of our products to any geographic region or jurisdiction. We may limit quantities or cancel orders at our discretion.

We make every effort to accurately display product colours and details. However, due to variations in devices and materials, exact matches may not be guaranteed.

4. Pricing & Payment

All prices are listed in Canadian Dollars (CAD) and are subject to change without notice. Payment is due at checkout. We accept major credit cards and payment methods supported by our e-commerce platform.

5. Shipping & Delivery

We ship across Canada, and offer free local delivery in the Greater Toronto Area on orders over $40. Estimated processing and delivery times are outlined on our Shipping & Delivery page.

We are not responsible for delays caused by postal services, weather, or other external factors once the item is shipped.

6. Returns & Refunds

Please review our Return & Refund Policy for full details. Because our products are handmade and sometimes personalized, returns are only accepted in certain cases (e.g., damaged or incorrect items).

7. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy. We do not sell or share your data with third parties without your consent.

8. Prohibited Uses

You agree not to use the site or its content:

>For any unlawful purpose

>To solicit others to perform unlawful acts

>To violate regulations, laws, or local ordinances

>To interfere with the security or operation of the website

>To upload malicious code or viruses

9. Intellectual Property

All content, product designs, and images are the intellectual property of HD Crochet and may not be used or reproduced without written permission.

10. Changes to These Terms

We reserve the right to update or change these Terms of Service at any time. Changes will take effect immediately upon posting on the website. Continued use of our site constitutes your acceptance of any revisions.

11. Contact Information

Questions about the Terms of Service should be sent to us at hdcrochet123@gmail.com.