📄 Terms and Conditions

Effective Date: June 1, 2025

Welcome to HD Crochet. By placing an order through our website (hdcrochet.ca), you agree to the terms and conditions below. These terms are designed to ensure a safe and fair shopping experience for everyone.

🧵 About Our Products

All items are handmade by HD using quality materials. Each product is crafted individually and may have slight variations — part of the charm and uniqueness of handmade goods.

📦 Orders & Payment

• Orders must be paid in full at the time of checkout.

• We accept secure payments through major credit cards and other payment methods available on our site.

• Once an order is placed, you will receive a confirmation email with your order details.

🚚 Shipping & Delivery

• We aim to ship within the estimated timeframes listed in our Shipping & Delivery policy.

• Delivery times may vary depending on your location and shipping method.

• We are not responsible for delays caused by carriers, customs, or incorrect address information.

🔄 Returns & Exchanges

Please refer to our Return, Exchange & Refund Policy for full details.

In summary:

• You may request a return within 7 days of receiving your order.

• Custom or personalized items are not eligible for return unless defective or incorrect.

🔐 Privacy & Security

We respect your privacy. Your personal information will only be used to process your order and provide customer service. For more information, please see our Privacy Policy.

📬 Contact

If you have any questions about your order, these terms, or need assistance, please contact:

Email: hdcrochet123@gmail.com

We are also happy to provide accessible support via Zoom if requested.

⚖️ Legal Notice

HD Crochet reserves the right to update or modify these terms at any time. Changes will be posted on this page.