HD Crochet is located in Toronto, Ontario, Canada. Dreaming of a little brick-and-mortar shop someday, for now, you’ll find HD’s handmade pieces right here in this online space, where she hopes you feel just as welcome.

You can contact HD via email at hdcrochet123@gmail.com

Use the Contact HD Page above

DM on Instagram @heartdesigncrochet

Call or Text HD (416) 723-7599

Yes. HD is happy to take your order by phone at (416) 723-6599

Yes. Your order may be picked up in the area of Yonge & Eglinton, specific address provided by appointment.

Yes. Orders can be canceled up to 48 hours after being placed. Please email hdcrochet123@gmail.com with the subject line “Cancel Order” with a description of your order in the email.

You’ll receive an email once your order has shipped, including the expected delivery date.

🚗 Delivery – GTA & Surrounding Areas. We offer local delivery in the Greater Toronto Area (GTA), including: Toronto | North York | Etobicoke | Scarborough | Vaughan | Aurora | Newmarket | Richmond Hill | Markham | Thornhill Mississauga | Oakville | Pickering

Delivery is free for all orders over $40 (before tax).
Orders under $40 are charged a flat $5 small delivery fee, added at checkout.

Once your order is ready, we’ll contact you to arrange a convenient delivery time. Local deliveries are typically completed within 7 days. If we’re unable to meet the expected delivery timeframe, HD will contact you directly to provide an alternate delivery date.

📦 Shipping – Across Canada

We ship to all provinces and territories in Canada using trusted carriers such as Canada Post.

• Free shipping on orders over $75 (before tax)

• For orders under $75, are charged a flat $10 fee, added at checkout.

• All items are handmade and typically ship within 10 business days. If we’re unable to meet the expected delivery timeframe, HD will contact you directly to provide an alternate delivery date.

• You’ll receive a tracking number once your order has shipped

Rush Orders & Special Requests

If you need your order sooner, Email HD — HD will do her best to accommodate special requests whenever possible.

Please Note: the above timelines are estimates only within Canada.

At this time, HD Crochet ships within Canada only. If you’re outside Canada and interested in a piece, please get in touch — I’d be happy to discuss if we can arrange something for you.

Yes.

Returns and Exchanges Policy

Mercerized cotton yarn is yarn that’s been treated in a special way to give it extra qualities 🌸🧶.

Here’s what it means:

• ✨ Shiny + Smooth: The mercerization process gives the yarn a subtle sheen, so it looks more lustrous than regular cotton.

• 💪 Stronger: The treatment strengthens the fibers, making them more durable and less likely to break.

• 🎨 Holds Color Better: Mercerized yarn absorbs dye more deeply, so colors are richer, brighter, and more resistant to fading.

• 🧵 Less Shrinkage: It doesn’t shrink as much when washed compared to non-mercerized cotton